Effective Date: 13.10.2023

1. Introduction

At R&B Switchgear Group, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. Please read this Privacy Policy carefully to understand our practices and how we protect your data.

2. Information We Collect

We may collect and process various types of personal information, including:

• Contact Information: This includes your name, email address, phone number, and company information.
• Usage Information: We may collect information about how you use our website, including your browsing history and the pages you visit.
• Location Information: We may collect information about your location when you interact with our website.
• Information You Provide: We may collect information you provide when you contact us, request information, or subscribe to our newsletters.

3. Cookies

We use cookies on our website. Cookies are small text files placed on your device when you visit our site. They help us understand how you interact with our website and make your browsing experience better. For more information on how we use cookies, please refer to our Cookie Policy.

4. How We Use Your Information

We may use your personal information for the following purposes:

• To Provide Services: We use your information to provide the services you request and respond to your enquiries.
• To Improve Our Services: We analyse data to improve our products, services, and website based on user preferences and trends.
• To Send Updates: We may send you updates, newsletters, or promotional materials. You may opt-out at any time.
• To Protect Our Rights: We may use your information to protect our rights, privacy, safety, or property, or those of our partners and customers.

5. Disclosure of Your Information

We do not sell or share your personal information with third parties for their direct marketing purposes. We may share your information with:

• Service Providers: We may share information with trusted service providers who assist us in operating our website or conducting our business.
• Legal Obligations: We may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: Your information may be disclosed in connection with a merger, acquisition, or sale of all or part of our assets.
• Third-party Tools: We may use third-party tools for analytics, user behavior tracking, and marketing. These tools may collect information as described in their respective privacy policies.

6. Your Rights

You have the right to:

• Access your personal information.
• Correct inaccuracies in your personal information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Opt-out of promotional communications.

To exercise these rights or if you have any questions about your personal information, please contact us at info@rbswitch.com.

7. Newsletter Sign-up with Mailchimp

If you choose to sign up for our newsletter through Mailchimp, you agree to receive emails from us about company updates, industry events, and recent case studies. By clicking the “Subscribe” button, you acknowledge that your information will be used in accordance with the Mailchimp privacy policy.

8. Security

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee the security of your data.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us info@rbswitch.com.